Proof of the Pudding
This is where I shut up and let other people do the talking for me. And hopefully where you will get the reassurance you need to contact me.
Elaine invested a lot of time at the start of our working relationship simply asking questions about Kempinski’s business - luxury hospitality, so she could really understand our needs. As a result the copy she writes for us is on-brand first time, which saves us time.
Elaine has brought a coherence to the tone of voice in several Kempinski documents, adapting this according to the audience. She has made the process of producing documents with varying content sources a lot smoother.
Elaine takes content that’s been translated from another language and ensures the meaning is also correctly translated. And she does this while also being culturally sensitive – which is important as our group operates in 30 countries today.
When I start a new project with Elaine, I can be confident that she won’t just write great copy, she’ll also propose ideas from her own experience – whether it’s a printed publication, an email newsletter or copy for a website.
I really value the way in which we work together.
Mia Nocaro – VP Corporate Communications
“This spring we began a project to completely re-design our 30 page website and to launch a quarterly newsletter for our company. Having written copy for our previous website we were well aware this was no small task.We weren’t interested in just achieving a satisfactory result that ticked the boxes for Google keywords. We really wanted to re-connect with our clients. Not only did we feel unable to do it justice ourselves, but it would have taken months.Luckily we were referred to Elaine who spoke with us at length about our company and what we were aiming to achieve.
She turned our ideas and draft copy for the website into something that is light, fresh and meaningful. She took a lot of the stress away from the process and we are very happy with the result.
Elaine is highly knowledgeable about our field and has generated some great ideas for the newsletter articles. She worked with us to produce a newsletter that’s engaging, informative, and highly personal to our company.
Not only was all this done efficiently to a timeline that met our needs, but it was clear Elaine really cared about getting the copy right for us.
We’ve had a lot of very positive feedback on both the website and newsletter, confirming that we’re working with the right person as we move forward with the marketing of our company.”
Yasmene Davies – Co-Director, Evoke Furniture Ltd
“Our website developer recommended Elaine to us. We had never engaged with a copywriter before and were very impressed from the outset with Elaine’s patience and explanation of what skills and benefits she could offer us.Her vast experience allowed us to structure our exact requirements for our website and set up an internal team to run this project. Elaine willingly came on site for a face-to-face meeting with the project team and we discussed these requirements.Her input on all aspects of voice, tone, audience, and the flow of the site was excellent. Also her understanding of how the web developers would require the copy information ensured timelines were met – often ahead of schedule.This ability to help us manage the entire project end to end which allowed us to plan accurate timelines and delivery dates and ultimately led to our website going live.
The feedback on our site has been superb. People have commented on how well the it flows and that it has a defined feel to it that ensures people’s understanding of what Ian Allan Travel offers and believes in.
It has been a pleasure to work with Elaine. Her services can truly be described as value added, and we are already looking to engage with her again soon for our sales and marketing collateral.”
Jon Smiles – System Development Manager
“Trying to find the words to express our industry and what we do was the hardest part of our website redesign. Elaine accomplished it.
It really has been a pleasure to work alongside Elaine; not only was she easy to talk to, she has brilliant communication skills and constantly asked questions to understand just how we work.
Elaine really got to comprehend what type of a company we are, and recognised how tailored our customers’ requests are too. She found exactly the right words for each and every little detail and communicated them skilfully.”
Sue and Franco Camastra, Directors – Camstage
“I was struggling to write the copy for our new wedding brochure. We had some lovely photos and a great design but I just couldn’t get the words right. I connected with Elaine (though Twitter) and thought she was definitely someone I could work with.Elaine spent a lot of time talking to me about the business and really probed to understand what we are about. She was very professional and thorough in her approach. I got exactly what I was looking for in both tone of voice and content, and working with Elaine was a pleasure.”
Moira McInnes, owner – The Green, Cornwall
C.W. Dixey & Son
“Elaine is able to convert words conveying information into phrases that whisper emotion.”
Simon Palmer – C.W. Dixey & Son
St George’s Finance
“I am busy doing the ‘day job’ and therefore it’s really difficult to find time to devote to putting together my website copy and marketing letters. Elaine took a huge amount of the pressure off of me by doing this for me.However she did so much more than just write the words. She spent time with me really trying to understand and clarify exactly who my target market was, the underlying message, and what tone was appropriate.
The feedback I’ve had on both the website and marketing material has been fantastic and I would have absolutely no hesitation in recommending Elaine to anyone wanting some really professional, well thought out copy.”
Adrian Dadds, MD St George’s Finance
Exquisite Air Charter
I met Elaine through a business contact while I was developing the company website and I’ve thoroughly enjoyed working with her. She spent a lot of time with me understanding the business and the detailed messages and requirements.
She then presented us in a very professional manner while communicating with me on an on-going basis. She made amendments when I required them, presenting options and recommending solutions.
I would have no hesitation in using or recommending Elaine in the future.”
Philip Cartwright, MD Exquisite Air Charter
“We contracted Elaine to write the copy for our Top Ten Accessible Venues guide, and her input was terrific. She managed to streamline and simplify masses of information, keeping it easy to read whilst maintaining the bouncy, fresh “Time Out” style we wanted.
Elaine was flexible and helpful throughout the process, and we would definitely work with her again.”
Gabrielle Tierney, Community Initiatives Manager, Octavia Foundation
MD Define Financial Planning
“I engaged Elaine to undertake website copy for my new site. The work that she subsequently provided was of an excellent quality, and she tookall the time required to explain my options and I am extremely happy with the finished result.
I will undoubtedly continued to use Elaine as my source of all things requiring ‘copy’ and I would not hesitate in recommending her services.”
Simon Wood-Woolley, MD Define Financial Planning
‘Elaine wrote four articles for our first annual report and we are extremely pleased with her input. Her writing made what could have been fairly dry articles interesting and readable, which is exactly what we wanted.She interviewed several heads of faculty and managed to get information from them that made the articles come alive.Throughout the project Elaine was communicative and supportive. She was a pleasure to work with’.
Jenny Carr, marketing and press manager, Glyndŵr University, Wales.
‘Elaine offers more than just timely, compelling copy. She has a good understanding of messaging and how best to pique and maintain the interest of target audiences. She delivers this professionally, on budget and with a healthy dose of humour.’
Sally Hems MCIPR, MD – Oakleaf Communications
‘Elaine patiently worked with us on the Commonwealth Foundation annual report, not just to make the copy more accessible, but to really challenge us on what we were saying so that the report totally met our desired objectives. I had no hesitation in commissioning her to do some work for me in my new role at Breakthrough Breast Cancer.’
Rowena Harding, formerly communications manager, Commonwealth Foundation (now communications manager, Breakthrough Breast Cancer)
“Simply put, Elaine produces great work! A fantastic ability to understand the message and create new or overhaul existing copy that’s spot on with minimum fuss. Which is exactly what is wanted.”
David Muller – director, Plan2Do
“We initially contacted Elaine to help us write some copy for our website holding page. We were so impressed with what she delivered, and the manner in which she delivered it, that we asked her to write copy for our entire website.
She immediately understood our brief and identified the key messages we wanted to convey. She was thorough in her questioning and proactively conducted some of her own research into our competitors to enhance her understanding of our business.
Elaine’s passion and enthusiasm for her work is evident in the exceptional copy she delivers, all on time and within budget. Elaine is a wizard with words and writes such creative copy. With Edible Beauty, she brought words to life so you can almost touch, taste and smell them.”
Sandra Jones – MD, Edible Beauty.com
“I was extremely impressed by Elaine’s writing, attention to detail and determination to give me exactly what I was looking for- even when my brief was weak and it kept changing! She has written in exactly the tone I was looking for and has been an integral part of creating our brand and culture.
Where I took three sentences to say what I wanted, she succinctly adapted this to one short sentence. She was fantastic at working to deadlines- especially when I had her working over Christmas!”
Amelia Gaskell – Amelia Pearls
Ashtead Performance Group
“Elaine has proved an invaluable partner in driving my communication strategy. Her copywriting skills are undoubtedly strong, but what is most impressive is the way that she really lives the project and thoroughly enjoys helping deliver results.
I have had great value in all areas of my website and newsletter because Elaine embodies the principle of going the extra mile. I look forward to our ongoing partnership.”
Simon Alldridge – MD, Ashtead Performance Group
“We know our service is priced very competitively and offers great value for small businesses, but we were unhappy with our own attempts to convey this effectively on our web site. After providing Elaine with details of our services, our target audience and the messages we wanted to convey and reinforce on each web page, she composed some draft versions for us to review. They were spot on. She understood our requirements very clearly, mixed in a few of her own ideas and experience and delivered copy which has undoubtedly increased our sales. Potential customers are able to read our site and understand our services a lot more easily than before and feel more confident in our ability to meet their business needs – making it easier for us to sell them our services.” Richard Jones – MD, Websolve
“When I suddenly needed a copywriter to support me with a client Elaine’s name sprang to mind.After briefing her she quickly got on the case and creatively drafted some words to perfectly accompany new photography for my client’s new brochure. I found it really helpful to talk through my thoughts and ideas with her and we came up with a format which I believe will wow my client and the readers of their brochure.For me, it’s the peace of mind I get from working with Elaine. I know that once briefed I can trust her to get on with the job and I don’t have worry about what I get back.” Sanjay Mistry – MD, @public relations